CA LIVE Auction Policy

This CA LIVE Auction Policy governs bidding, purchases, payments, and buyer responsibilities on the CA LIVE online auction platform operated by Community Auctions ("Community Auctions," "Company," "we," "us," or "our"). "CA LIVE," "platform," and "site" refer to the online auction service and its related pages, features, and services.

This policy applies together with the CA LIVE Terms of Use, Privacy Policy, and Shipping Policy, each as posted and updated from time to time. If a specific auction listing clearly states a special term that applies only to that auction, the special term controls for that auction to the extent it does not conflict with applicable law. The Terms of Use govern general website access and platform matters; this policy governs auction and buyer transaction rules; the Shipping Policy governs fulfillment and delivery; and the Privacy Policy governs personal information.

"Bidder" means a person using CA LIVE to place a bid. "Lot" means an item or group of items offered in an auction. "Winning Bid" means the final accepted bid for a Lot. "Auction Invoice" means the amount due for a winning Lot, including the Winning Bid, disclosed registration or other fees, shipping charges, applicable taxes, and any other charge expressly disclosed before the bidder commits to the transaction. CA LIVE does not charge a 15% buyer's premium under this policy.

You must be at least 18 years old and legally capable of entering a binding agreement to register or bid. You must provide accurate, current, and complete information and keep it updated. Each person may maintain one account unless Community Auctions approves otherwise in writing.

Community Auctions may request identity, age, billing, shipping, or payment verification and may restrict access while verification is pending. We may reject registrations, limit bidding, suspend or close accounts, or cancel bids or transactions when reasonably necessary to address suspected fraud, security risks, policy violations, legal requirements, or threats to auction integrity.

You are responsible for activity conducted through your account and for maintaining the confidentiality of your password and login credentials. Notify us promptly if you suspect unauthorized access. Do not share, sell, transfer, or permit another person to use your account.

CA LIVE charges a one-time registration fee of $0.50 for each payment card used to register. The fee is assessed once per card, not once per auction, and may therefore apply again if a different card is used to register. The amount and purpose of the fee must be displayed before the registration is submitted and the card is charged. The registration fee is separate from any winning bid, shipping charge, or applicable tax. Except where required by law or expressly stated otherwise, the registration fee is nonrefundable.

A bid is an offer to purchase the Lot at the bid amount under the terms displayed for that auction. You are responsible for reviewing the listing, item details, photographs, condition disclosures, auction format, closing time, shipping terms, and any special conditions before bidding.

Bids submitted through CA LIVE are intended to be binding. However, applicable law may provide rights that cannot be waived, including any legally required right to retract a bid before an auction countdown has timed out. Contact customer service immediately if you believe a bid was submitted in error. Community Auctions may review and correct an obvious platform error, unauthorized account activity, or other exceptional circumstance, but is not required to cancel a bid merely because a bidder changes their mind.

The platform will display applicable bid increments and closing information. Outbid notifications, email alerts, text messages, and other notifications are provided as a courtesy and may be delayed, filtered, or not delivered. Failure to receive a notification does not by itself invalidate a bid or auction result.

For timed auctions, the auction closes at the time shown on the listing, subject to any disclosed extended-bidding feature. For live-streamed or real-time auctions, the auctioneer or platform will indicate when bidding is closed and a Lot is sold. The applicable auction page controls the format and timing for each Lot.

Some auctions may use extended bidding. When enabled, a qualifying bid placed during the stated final interval may extend the closing time by the period displayed on the auction page. The extension interval and any other special bidding rules will be disclosed on the applicable auction page.

If competing bids appear to have been received simultaneously, or a bid is affected by a platform error, Community Auctions may review the bid log and take reasonable steps to resolve the issue, including reopening bidding, extending the auction, correcting an obvious display error, or cancelling and relisting the Lot. We will apply the auction rules and applicable law in making that determination.

You may not engage in shill bidding, bid manipulation, bid shielding, collusion, coordinated bidding intended to distort an auction, fraudulent bidding, or any conduct intended to interfere with another bidder's ability to participate fairly. You may not use bots, scripts, automated tools, multiple accounts, or other technical methods to place bids, evade limits, scrape or interfere with the platform, or gain an unfair advantage, except for accessibility tools or other tools expressly authorized by Community Auctions.

You may not place bids on behalf of a seller, employee, owner or consignor to artificially increase a price unless the applicable auction expressly and lawfully discloses that bidding on the seller's behalf is permitted. Community Auctions may investigate suspicious activity and may cancel bids, restrict accounts, suspend access, or take other action reasonably necessary to protect the platform and participants.

A winning bidder must pay the Auction Invoice in full. Unless the auction listing states otherwise, payment is due immediately for live auctions and within seven (7) calendar days after the close of a timed auction.

Community Auctions may attempt to process payment sooner where the bidder has authorized the transaction.

Available payment methods and any transaction-specific restrictions will be shown at checkout. Payment processors and financial institutions may impose their own terms, verification requirements, or limits. We may require a verified payment method for high-value transactions and may hold fulfillment until payment has cleared.

Payment Card Authorization

When you enter or select a payment card and affirmatively authorize payment during registration or checkout, you authorize the payment processor to charge that card for the specific disclosed registration fee or purchase amount. For a winning Lot, you authorize collection of the Auction Invoice for that Lot in accordance with the payment authorization presented at checkout. A card is not authorized for unrelated purchases or amounts that were not disclosed or otherwise properly due.

If a payment attempt fails, we may notify you and request another payment method. We may retry a failed payment only as permitted by the authorization, processor rules, and applicable law. You are responsible for keeping payment information current and for contacting us promptly about a disputed or unauthorized transaction.

Taxes

Applicable sales, use, VAT, or similar transaction taxes will be calculated and collected through the platform at checkout based on the destination and applicable tax rules. The tax amount, if any, will be shown in the Auction Invoice. Tax treatment may vary by jurisdiction and item.

If a winning bidder does not complete payment by the applicable deadline, Community Auctions may contact the bidder, suspend bidding privileges, cancel the transaction, and relist or otherwise dispose of the Lot, subject to applicable law.

If a winning bidder requests cancellation after the auction has closed, or fails to pay and the winning transaction is cancelled for that reason, Community Auctions may assess a cancellation/restocking fee equal to 30% of the Winning Bid amount. This fee is intended as a reasonable estimate of costs that may result from the cancelled transaction, including auction administration, inventory handling, storage, payment administration, customer service, and relisting. It is not intended as a penalty. Community Auctions may waive or reduce the fee in appropriate circumstances.

The fee will not be imposed to the extent prohibited by applicable law, and it does not limit any non-waivable consumer rights. The fee is calculated on the Winning Bid only, not on shipping or tax. Community Auctions will not charge the fee where the cancellation results from our material error, our inability to fulfill the order, or another circumstance in which applicable law prohibits the charge.

Shipping charges, fulfillment timelines, delivery methods, international shipping, carrier claims, and related procedures are governed by the separate CA LIVE Shipping Policy. Each shipped item is insured through FedEx while in transit, subject to the carrier's and applicable insurance terms. Community Auctions will coordinate the carrier claim process when a shipment is reported lost or damaged. Retain the item, shipping carton, packing materials, and delivery label and provide photographs and other information reasonably requested.

Ownership/title to a purchased Lot transfers to the winning bidder when the bidder receives the item, subject to payment in full. Community Auctions will arrange shipment and will address reported in-transit loss or damage through the applicable FedEx insurance/claims process. This policy does not waive rights or remedies that applicable law provides to a buyer.

Community Auctions makes reasonable efforts to provide accurate descriptions and photographs. Listings may identify the autograph, authentication, provenance, grading, manufacturer, edition, dimensions, condition, framing, packaging, or other relevant characteristics. You are responsible for reviewing all listing materials and asking questions before bidding.

Some Lots may be represented by stock or representative photographs when multiple substantially similar items are available. Where a representative image is used, the listing should identify it as such. The item shipped may have minor differences in signature placement, presentation, framing, packaging, or other characteristics, provided the item is materially consistent with the listing. If a photograph depicts the exact item, the listing should say so.

Collectibles may show age, handling, storage, display, or manufacturing characteristics. Minor wear or variations consistent with the photographs and description are not ordinarily grounds for a return. Material characteristics that would reasonably affect a buyer's decision should be disclosed in the listing.

Where a listing states that an item is authenticated or graded, the listing will identify the applicable authenticator or grading company when that information is available. CA LIVE may offer items accompanied by certificates, letters, labels, holograms, or other authentication indicators from recognized providers, including Beckett Authentication Services, Fanatics, JSA, PSA/DNA, SGC, TriStar, Steiner Sports, Mounted Memories, Official Player Holograms, or other providers accepted for the particular Lot.

The identity and reputation of an authenticator do not eliminate Community Auctions' responsibility to address a material listing error. A certificate or third-party opinion is one factor in describing a Lot; it is not a blanket waiver of claims involving a materially different item, an incorrect certificate, or a material misrepresentation. The listing controls as to whether an item is an original autograph, licensed reproduction, printed signature, commemorative product, game-used or event-used item, or another type of collectible.

Auction purchases are generally final. Buyer's remorse, a change of mind, an unfavorable comparison with another price, or failure to review the listing is not ordinarily a basis for cancellation or refund.

Please inspect your order promptly after delivery and contact customer service as soon as possible if an item is missing, damaged, materially different from its listing, incorrectly fulfilled, or subject to an authentication discrepancy. For efficient review, contact us within five (5) business days after delivery when practicable and include your order number, a description of the issue, and clear photographs of the item, packaging, and shipping label where relevant. This requested reporting period does not waive any non-waivable rights or shorten any time period provided by applicable law.

Community Auctions will review the available information and determine an appropriate resolution consistent with the listing, this policy, carrier coverage, and applicable law. Depending on the circumstances, a resolution may include correction, replacement (if available), return authorization, refund, or another appropriate remedy. Do not return an item without first receiving return instructions. If a return is authorized, the item must be returned in substantially the same condition, allowing reasonable inspection.

Nothing in this section limits Community Auctions' responsibility for an item that is materially different from its listing, incorrectly fulfilled, or otherwise materially misrepresented, or limits any remedy that cannot legally be waived.

Community Auctions may correct a listing, pause an auction, remove a Lot, extend or restart bidding, or cancel an auction when reasonably necessary because of a material listing error, suspected fraud, ownership or authenticity concern, inventory error, damage, technical malfunction, legal requirement, or other issue affecting the integrity or proper operation of the auction.

If a Lot is cancelled or removed before the auction closes, bids on that Lot may be voided. If a winning bidder has been identified but Community Auctions cannot fulfill the sale, Community Auctions will cancel the transaction and refund amounts paid for the Lot, as required by law. Community Auctions will not treat a cancelled Lot as a completed sale.

A Lot may have a reserve price. Unless expressly identified as "No Reserve," a Lot may be subject to a reserve or other minimum sale condition. The listing will disclose whether a reserve applies when required or appropriate. A Lot marked "No Reserve" will be sold to the highest bidder in accordance with the auction rules and applicable law.

Unless the listing expressly states otherwise, frames, display cases, protective packaging, and presentation materials included in the photographs are included only to the extent described in the listing. Community Auctions may use or modify protective packaging when reasonably necessary for storage, authentication, or shipment. Any material component included in the Lot will be identified in the listing.

Community Auctions may offer items owned by Community Auctions or by third-party consignors. Unless the listing states otherwise, Community Auctions receives, processes, stores, photographs, lists, and ships Lots through its own facilities or designated fulfillment provider. Community Auctions may require proof of ownership, provenance, authenticity, or other supporting documentation before accepting a consigned item.

Separate written agreements govern the relationship between Community Auctions and consignors, including commissions, reserves, fees, and removal rights. Those seller-side agreements do not alter the bidder's obligations under this policy. This Auction Policy is not a consignor agreement.

If you believe a charge is unauthorized or incorrect, contact your card issuer or payment provider and Community Auctions promptly. We may provide relevant account, bid, payment, communications, fulfillment, tracking, and delivery records to a payment processor or financial institution to investigate a payment dispute. We may restrict an account while a dispute is under review. Nothing in this policy prohibits a bidder from exercising a lawful right to dispute an unauthorized or erroneous charge.

Community Auctions may maintain records relating to account registration, bidder verification, auction participation, bid activity, auction results, payment authorizations, invoices, customer communications, shipping, delivery, and other transaction-related activities.

These records may include bid amounts, timestamps, account identifiers, payment status, transaction history, system activity, and other reasonably necessary information to administer auctions, investigate disputes, prevent fraud, comply with legal obligations, and protect the integrity of the platform.

Community Auctions may use and disclose relevant records to payment processors, financial institutions, carriers, legal representatives, regulatory authorities, or other authorized parties when reasonably necessary for these purposes or as otherwise permitted or required by law.

Records will be retained in accordance with Community Auctions' applicable record-retention practices, Privacy Policy, and legal requirements. Access to transaction and account records may be restricted to authorized personnel and parties with a legitimate business or legal need.

Questions about a Lot, bid, invoice, or order may be directed to info@communityauctions.com. Please include your CA LIVE account email and order or Lot number. Mailing address: Community Auctions, 141 Hill Country Lane, Hot Springs Village, AR 71909, United States.

We may update this policy from time to time. The version posted on CA LIVE at the time you place a bid will generally govern that auction, subject to applicable law and any special auction terms. Material changes will be handled in accordance with the Terms of Use.

By registering, bidding, or purchasing through CA LIVE, you acknowledge that you have had an opportunity to review this Auction Policy, the Terms of Use, Privacy Policy, and Shipping Policy. The platform should present the applicable terms and obtain any required affirmative acceptance before registration or bidding.